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February 2012 - Reveal celebrates a successful first year Launched February 14th last year our Reveal program has proved very popular to last minute service need clients. Registering to the service is simple, accessing where our staff are and when is a Reveal, gaining a one hour service is a revelation. Reveal is fast, efficient and ready when you need that one hour appointment.
Feb 6th to 10th - National Tinnitus Week Tinnitus is not a disease or an illness, it is a symptom generated within a person's own auditory pathways. Although it is often assumed that tinnitus occurs as a result of disease of the ears, this is often not the case. The precise cause of tinnitus is still not fully understood. Find out what events are in your area or how you can help fund raising by visiting the British Tinnitus Association
Feb 10th - LSIS Safeguarding Conference Amanda, our Office Manager is attending the annual conference of Learning Skills Improvement Service safeguarding conference. DU are ensuring best practice on our safeguarding journey. DU advocate a whole organisation approach to safeguarding and recognise the relationship between safer recruitment and safeguarding the learner.
January 2012 - Happy New Year to all! Let this truly be a celebration of a new year; Let us remember the past but not dwell in it, Let us fully use the present, yet not waste it, Let us live for the future, yet not count on it. By Matte JT Stepanek - 11 years old when written; sadly no longer with us. www.mattieonline.com
December 2011 - Happy Christmas St Giles Plaza London - Friday 9th Deaf Umbrella met for a Christmas meal and glass of wine. Arriving at 7pm we drank and ate until late into the evening; where did the time go?! Peter our BSL tutor and his wife Carol our cleaner said "its was a wonderful evening, having nearly everyone on the table signing was great; when is the next meal?" Not sure about that one Carol, as yet, but we will be at the NDCS Signed Carol Concert Trafalgar Square December 15th at 7pm! http://bit.ly/rBDXwk

 
 

November 2011
Moving closer to ISO 9001 registration Deaf Umbrella with the help of Michael Gutierrez MCIPS move closer to ISO registration by completing the audit registration with Isoqar. Stage 1 and 2 compromise of and audit of our management system and documentation to ensure that all requirements of the standard are met and have been addressed. Stage 2 looks at our processes in line with our management system by gathering objective evidence to demonstrate conformance. These activities will consist of staff interviews, evaluation of internal audits and management review. Along with an audit of system controls and procedures; examining records and report writing.
October 2011
Sponsored Walk - Ightham Mote
As many of you will already know, Deaf Umbrella is a big supporter of Hearing Dogs for Deaf People. We walked around Ightham Mote on Sunday. This National Trust property is spectacular and proved to be a very enjoyable walk in wonderful surroundings for an extremely worthwhile cause! Fund raising can be completed through our just giving page: http://www.justgiving.com/Deaf-Umbrella
We really enjoyed meeting Polly Evans from BBC newsroom South East and so far have raised £217.20 43% of our target. Many thanks for those you have contributed and taken part.

London Shine Walk - Raising money for Cancer Research October 1st 2011

Rachel & Grace Hubbard complete the London Shine Night-time Marathon in 10.5hrs! Well what a night, we arrived at the 02 at 7pm to joyous singing and entertainment from Cancer Research Uk, Brenda McManus took us through some heart wrenching stories to remind us exactly why we were there and who we were supporting. Grace and I have raised £850.00 for Lung Cancer; my father and adored Granddad is dealing very well with treatment at the moment and we are extremely proud of his positive attitude and constant sunny disposition. We left with the ‘Striders’ but I am sure returned with the ‘Strollers’.. :) We made friends along the way, supported each other constantly and supported those around us. I would like to thank the lady who gave me a fresh pair of socks.. you saved my feet so much pain! A great night, we have registered for 2012. Thank you so much to family and friends who helped us raise so much money. We forgot to take photos at the end, we needed to concentrate on how to put one foot in front of the other by then! Will you register? http://bit.ly/mXDmOd
September 2011
Congratulations! Amanda our office manager achieves the first step towards Level 2 BSL qualification, she passes her receptive skills module. Amanda will be writing a blog about her BSL training experiences. The new academic term should provide more wit and wisdom! Well done Amanda. :) Good Luck for your continued studies from all of the DU team.

August 2011
Whilst most people enjoy the August month to holiday and rejuvenate ready for the next academic term or latter part of the year, Deaf Umbrella have been busy setting up our ISO 9001 standard. Rachel has been busy working with Michael Gutierrez MCIPS Director of Help for Small Business Ltd to evaluate and improve our practices, procedures and processes. Rachel commented that "We have always been proud of the service we offer our clients and the way we conduct our business, working towards the ISO 9001 certification will help us with ensuring quality services and investment in people and training that enables Deaf Umbrella to provide an efficient service to their customers."
Michael commented "It has been a pleasure working with Rachel, the processes and procedures are there, we just need a few tweaks to achieve certification. I am looking forward to coming back in October to see what you have implemented prior to external assessment."

July 2011
We are developing an exciting training course with David Key and Auspicium. Rachel Hubbard is proposing 2 x two day workshops to support the development of the DU Team, encouraging them to become more confident, proactive, creative and accountable in devising and providing the services they offer, through establishing clear team goals, common outcomes and a united sense of purpose. This course is an accredited course and each team member will (subject to assessment) receive a certified business diploma in Neuro Linguistic Programming as approved by ABNLP (American Board of NLP) and the ANLP which is the largest UK NLP accrediting board. Deaf Umbrella and Auspicium believe that everyone already has all the resources they need to be brilliant….but sometimes they need a little help to unlock them! We can’t wait to get started, is your name down? Contact the office for more information. or watch on youtube now?! http://youtu.be/6PAWw34_EHE
June 2011 LSIS Training & Deaf Umbrella DUET - June 2011 rolling course..(Induction Essential)
Deaf Umbrella has a statutory and moral duty to ensure we function with the welfare of children and vulnerable adults in our uppermost thoughts. We have a duty to ensure each member of our staffs has completed safeguarding training along with equality and diversity training prior to employment so that we provide a framework for protecting children and vulnerable adults from abuse of any kind.
“For those agencies whose job it is to protect children and vulnerable people, the harsh reality is that if a sufficiently devious person is determined to seek out opportunities to work their evil, no one can guarantee that they can be stopped. Our task is to make it as difficult as possible for them to succeed.” The Bichard Enquiry Report 2004.
The welfare of the child or vulnerable adult is paramount in our position, all children and vulnerable adults regardless of age, disability, gender, racial heritage, religious belief, sexual orientation or identity have the right to equal protection from all types of harm or abuse. As such Deaf Umbrella's policy and training has been created to ensure safeguarding provision for our clients. This policy applies to all staff, volunteers and others who work with or come into contact with children and vulnerable adults.
Training sessions are interactive, you will be given a CD to support your learning and encompas 4 hrs with Certification
Please contact Amanda Turner for further information or a refresher for September 2011. 0844 264 0887
May 26th: Deaf Umbrella attended the Learning & Skills Improvement Service Signpost to Learning - D/deaf learner event 2011
This event was part of an overall project set up by LSIS and funded by the Skills Funding Agency to improve the access and outcomes for D/deaf learners in the further education and skills sector. The creation of this learner voice event has been a central programme within the project. It has offered a key opportunity for learning and developing a deeper understanding about the challenges faced by D/deaf learners, the impact on their equality of opportunity to access their education and the many different solutions that are appropriate.

Sharing our new offices with you..


We look forward to seeing you. 0844 264 0887
We have moved! April 21st 2011
What a lot of things we accumulated over the ten years at Rectory Lane. Phew! We will be sad to leave but pleased to find ourselves in one open plan office that is much better for our staff meetings and training. We are overlooking the River Cray and nestled in the wonderful historic village of Bexley. Please do come and see us at any time, we are only 20 mins on the train from Central London.
Deaf Umbrella would like to thank everyone who has sent us good wishes and helped us to date; you make us what we are today and we thank you.
Happy Easter the DU Team.
April 2011
Deaf Awareness Week 2011 Monday 2nd March - Sunday 8th May
UK COD information http://www.deafcouncil.org.uk/daw/index.htm
Materials to download, event ideas, publicity tips... it's alll there!
March 2011
Deaf Umbrella wish to congratulate those members of staff who are continuing their education and have achieved the following:
3 people register at Junior Trainee Interpreters 4 people completing NVQ Level 6
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