Deaf Umbrella – London and the South-East’s premier provider of communication support for deaf people
Our role is:
- to provide well-qualified and professional support workers to help deaf people communicate in the hearing world.
Our mission is:
- to empower deaf people by supporting their communication and promoting their opportunities for education and employment
- to help those working with deaf people with high-quality support and professional development.
For Rachel Hubbard, director of Deaf Umbrella, this is personal.
When I was thirteen, my mum suddenly lost her hearing as a result of a medical blunder. My family was plunged into crisis. We had to cope with job loss and trauma, we had to learn how to communicate. That is how I became involved in the deaf community.
I learnt BSL but the idea for Deaf Umbrella came during a career break. I knew how frustrated deaf people were about the long waiting times for interpreter services and their general lack of support. I knew I had the skills, commitment and determination to make a difference. I founded Deaf Umbrella in 2000.
As I developed my own qualifications, it also became clear to me how little help there was for people working or training in the field. I knew that was something else I could change. Our new training partnership with the University of Greenwich is a great example of this.
I am proud of Deaf Umbrella and its wonderful employees, the work we do together and the difference we have made.
- As individuals, we are committed to providing a dedicated and high-quality service which supports and expands the opportunities of deaf people in the hearing world.
- As a business, we understand that our professionalism is the key to winning custom and building partnerships.
- As an employer, we know our most valuable resource is our employees – we recruit the best and make them even better with the support and training we provide.
Read more about the Deaf Umbrella Team.