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How to Become a Professional Communication Support Worker (CSW)

Are you a British Sign Language (BSL) student Level 2 or above looking to take your career to the next level? Feeling like you've hit a plateau and wondering where to turn next?

You're not alone.

Many students find themselves in this position, unsure of how to progress beyond their Level 3 BSL qualification.

But fear not! We're here to guide you on your journey to becoming a Professional Communication Support Worker (CSW).

With over 25 years of experience in the industry, we understand the challenges interpreters face and the support they need to thrive in their careers.

Our upcoming CPD-accredited course, "Becoming a Professional Communication Support Worker (CSW)" is designed to bridge the gap between being a qualified interpreter and becoming a proficient CSW.

CPD course "Becoming a professional CSW" by Deaf Umbrella

Unlike any other course out there, this workshop is tailored specifically for BSL students like you who are ready to unlock their full potential.

What to Expect

  • Understanding the Role: Dive into the intricacies of the CSW role and gain insight into the competencies required to excel in this field.

  • Building Confidence: Overcome self-doubt and build the confidence needed to navigate various communication settings with ease.

  • Professional Practices: Learn how to present yourself professionally, organise assignments effectively, and maintain ethical and confidential working practices.

  • Continuing Professional Development (CPD): Discover the importance of CPD and how it plays a vital role in your ongoing growth and development as a CSW.


Don't just take our word for it. Here's what some of our previous students had to say about our courses:

Julia W. - "The training was perfect, a great insight into what the role of a CSW involves. All of the information leading up to the course was thorough and helpful. I truly enjoyed it."

Thea W. - "I really enjoyed the course and would recommend it to anyone interested in Communication Support Work. The tutors were great, and the presentation was clear, thorough, and professional."

Bet F. - "At the end of the course, myself and colleagues left feeling motivated and energised. I would recommend this course with Deaf Umbrella."

Emma C. - "I can not say thank you enough. It was truly informative, and reflection on the information since I have got home has definitely given me the confidence I think I was lacking."

How to become a CSW with Deaf Umbrella

Your Next Step

Ready to shift your mindset, boost your expertise, and take your career to new heights?

Our CPD-accredited course could be your game-changer in 2024. Don't miss out on this opportunity to invest in yourself and your future as a Professional Communication Support Worker.

Stay tuned for more updates and details on how to enrol in the workshop:

Your journey to unlocking your potential starts here with Deaf Umbrella.

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