"Deaf Umbrella in my experience is a great company to work for and with your investment in developing our skills, investment in quality, transparency and empathy… I have no intentions of parting company with you. You are a real blessing to work for!"

​Michael Stewart

Current employee

Is Deaf Umbrella for you?

Being a language service professional is a rewarding job – one that can change lives – it’s always interesting and varied. But it’s a challenging and demanding job; you need to understand who you are too.

You may be working in areas or with topics with which you have little first-hand knowledge. You will need strong personal qualities; good organisational skills, sensitivity and tact, flexibility and sound judgment.

Your abilities will of course grow with experience, training and further education. We are forever learning, assessing, thinking of how our actions affect others and developing our language skills. This allows us to take a source message and translate this into the target message giving content, intent, aims and outcomes of the message. We love what we do, communication is our passion. Is this the job for you?

Work with Us!

You will need the following qualifications

About being a Communication Support Worker

As you dive into this interesting, stimulating and rewarding career it is important that you understand your role whilst working with the deaf learner. You are there to aid communication; this could be in a variety of ways; British Sign Language, Note taking, Lip speaking and total communication.  CSW jobs will take place in the classroom.

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In education settings, most full-time communication support workers or interpreters will work 25 to 30 hours a week during term time, 32 to 40 weeks in an academic year.

Part-time and sessional work is common, especially since many deaf learners will only attend courses on a part-time basis.