Introducing our brand-new Deaf Awareness Seminar: A smarter way to build inclusion

Imagine a workplace where every customer feels seen, valued, and understood. In today’s competitive marketplace, inclusion isn’t just a buzzword but a strategic advantage.

Did you know that one in six people in the UK has some level of hearing loss? That’s a substantial portion of the population and a significant part of your customer base. The spending power of disabled people and their families, known as the Purple Pound, is worth an estimated £274 billion.

Yet many businesses are unintentionally excluding deaf and hard of hearing customers, not out of malice, but simply through a lack of awareness.

The result? Missed opportunities, weakened brand loyalty, and a reputation gap in a world that increasingly values accessibility.

At Deaf Umbrella Ltd, we believe there's a better way. That’s why we're proud to launch our brand-new Deaf Awareness Seminar, part of our growing Deaf Awareness Training suite. This one-hour session, priced at £325 + VAT, is a simple, powerful investment in your team and your future.

What Your Staff Will Learn:

• Empathetic Communication: Practical tools for effective, respectful communication; from visual aids and sign language basics to writing clearly and engaging with confidence.

• Accessibility Best Practice: Insight into how to make your physical spaces, websites, and customer service inclusive and welcoming for all.

• Cultural Understanding: A closer look at deaf culture and communication preferences, helping your team engage with empathy and professionalism.

• Individual Support Strategies: The knowledge to recognise and respond to different communication needs, offering a tailored and memorable customer experience.

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Why It Matters for Your Business:

Boost Your Brand Reputation

Show the world you’re a forward-thinking, inclusive employer – a place where people want to work and shop.

Strengthen Customer Loyalty

Inclusive experiences create meaningful connections. Happy customers come back – and they bring others with them.

Drive Revenue Growth

Tapping into the Purple Pound is not only ethical, it’s smart business. Meet the needs of a wider audience and watch your profits grow.

Inclusion doesn’t happen by accident – it happens by action.

By booking Deaf Umbrella’s Deaf Awareness Seminar, you're not only supporting your team to grow in confidence and skill, but you're also paving the way for a more inclusive, respectful, and profitable future.

Contact us today and lead the way in accessibility.