Still guessing your way through the job?

Deaf Umbrella
3 days ago
2 min read

If you’ve ever left the classroom thinking, “I hope I did that right,” you’re not alone.

Most Communication Support Workers (CSWs) never get structured training. They’re handed a timetable, a Deaf student, and told to “support.” The result? Second-guessing, stress, and constant doubt.

Patchwork learning — piecing together free tips, shadowing others, or just relying on guesswork — can only take you so far. You don’t know what you don’t know, and that gap is what holds you back.

That’s exactly why we built Becoming a Professional CSW and we’ve just made it even better.

We’ve added five brand-new lessons packed with practical strategies, real examples, and ready-to-use templates to help you succeed in real classrooms:

☑️ Preparing for Assignments — get organised before you even step into class

☑️ Modifying Language: Idioms, Maths & Complex Content — make complex ideas clear without overstepping

☑️ Leading a Deaf Awareness Micro-Session — share knowledge confidently and professionally

☑️ Explaining Your CSW Role With Confidence — set kind, firm boundaries that protect you and your student

☑️ Exam Readiness From Day One — plan early, stay calm, and support ethically during exams

These updates make the course more comprehensive, more real, and even more focused on what CSWs actually face every day.

Here’s what past students told us after completing the course:

⭐ “I would definitely recommend this course to anyone… it makes you look deeper into the role and gives you skills to continue to develop even after you’ve finished.”

⭐ “I am still talking about the course and how much I have learnt… it gave me the confidence I was lacking.”