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What makes an educational support worker so different?

Updated: Sep 25, 2023

This is a question we are often asked and obviously essentially its about the training but its so much more than that with our team, in this piece we will try to give you an idea of the mindset of one of our team as they start working with a new student this academic year to maximise their potential.

In the realm of education it goes beyond merely assisting with assignments; they empower students to achieve higher grades through strategic support rather than doing the work for them. Their training means they foster independence and self-reliance among their students. Our Communication Support Workers (CSW) function as a bridge between students and the academic content. By facilitating open communication, they enable students to actively participate in class discussions, group activities, and one-on-one interactions with teachers. This environment allows students to engage with the material directly, enhancing their understanding and critical thinking skills.

Customised Learning

Every one of their students has a unique learning style and pace. They have the ability to identify and adapt to these individual needs, tailoring their approach to suit the student's preferences. By co-creating personalised strategies, such as visual aids, note-taking techniques, and study schedules, these professionals empower students to take ownership of their learning journey.

Empowering Student Confidence

The most significant contributions of CSWs is the boost in students' self-confidence. By encouraging them to advocate for their needs, ask questions, and actively participate in class, support workers help students build self-efficacy. As their confidence grows, students become more inclined to independently seek out resources, engage in discussions, and solve challenges, towards the ultimate goal of leading to improved academic performance.

Skill-Driven Student Development

Our support workers focus on developing essential learning skills. They teach students how to analyse and evaluate information independently. This approach equips students with the tools they need to excel not only in their current courses but also in future academic pursuits building the skills to last a lifetime.

Effective Time Management

Time management is another skill that serves students well beyond their academic years. Our support workers assist students in creating structured study routines, prioritising tasks, and managing deadlines. Through consistent guidance, students learn to balance their responsibilities, allocate time effectively, and maintain a healthy work-life balance. They also play a pivotal role in shaping students' mindsets towards learning. By focusing on effort, perseverance, and resilience, these professionals instil a mindset that encourages students to embrace challenges as opportunities for growth. As a result, students are more likely to view setbacks as learning experiences and persist in their academic pursuits.

In conjunction with our support workers we also support the education provider with a wrap around service with free booklets for tutors to support the deaf student as well as deaf awareness training for the broader team.

So as all students prepare themselves from the new term next week we look forward to helping our deaf students make it the best term ever.


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